Frequently Asked Questions
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How long will it take for my order to arrive?
Please allow up to 2 business days for your order to process and up to 5 business days for your order to arrive. Expedited shipping options are available. Please see the Shipping/Returns page for more information.
What is your return policy?
Returns are not accepted due to health reasons. Should you receive a damaged product from us, please feel free to email us at helloblndd@gmail.com and we will gladly process an exchange for you.
What is the shelf life of the products?
Since our products contain natural and organic ingredients, we recommend using them within six months of receiving them.
I have a tree nut allergy. Are your products safe to use?
Although shea butter like many other nut butters is derived from a tree nut, the chance of reaction to this ingredient is extreme and rare. Since most of our products contain tree nuts, we do recommend using our products with caution if you have a known allergy. All of our products have ingredients listed. Please refer to the ingredient list before purchasing.
How do I use the products?
All of our products have simple application steps, but we’ve created tutorials on how to use each one. If the tutorials aren’t enough, please feel free to utilize our contact form or email us directly at helloblndd@gmail.com and we’ll be glad to assist you. Please allow up to two business days for a response.